Refund & Return Policy – Yadunika
Effective Date: [Insert Date]
At Yadunika, we value our customers and want you to have a smooth shopping experience. If you are not satisfied with your purchase, please review our refund and return guidelines below.
1. Eligibility for Returns
Products can be returned within 7 days of delivery.
Items must be unused, unwashed, and in original condition with all tags and packaging intact.
Sale/discounted items, customized or stitched products are not eligible for return or refund.
2. Non-Returnable Items
Sarees, suits, or dresses that have been worn, washed, or altered.
Accessories (jewelry, handbags, etc.) for hygiene reasons.
Gift cards and digital purchases.
3. Return Process
Contact our support team at [your email/phone number] within 7 days of receiving the order.
Provide your order number, reason for return, and product images (if applicable).
Our team will confirm return eligibility and provide instructions.
Once the product is received and inspected, we will notify you of the status.
4. Refunds
If approved, your refund will be processed within 7–10 business days to your original payment method.
Shipping charges are non-refundable.
In case of prepaid orders, only product value will be refunded.
5. Exchanges
We currently allow size exchanges (subject to stock availability).
If the requested size is unavailable, a refund or store credit will be issued.
6. Damaged or Defective Products
If you receive a defective or damaged product:
Report it within 48 hours of delivery with clear photos.
We will provide a replacement or refund at no extra cost.
7. Shipping for Returns
Customers are responsible for return shipping costs unless the product is defective/damaged.
We recommend using a trackable shipping service to ensure the product reaches us.
8. Contact Us
For return or refund requests, please reach out:
Yadunika – Ethnic Wear Store
Email: [contact@yadunika.com